Social, health and community services supporting Cardinia Shire
Name |
Phone Number |
Description |
Police, Fire and Ambulance |
Emergency response |
|
Suicide Call Back Service |
24/7 crisis counselling to people at risk of suicide, carers for someone who is suicidal and those bereaved by suicide |
|
SuicideLine |
24/7 counselling and information for anyone affected by suicide |
|
Victorian Poisons Information Centre |
24/7 advice on what to do if a person has been poisoned, has overdosed, has made a mistake with medicines or has been bitten/stung by a snake, spider, bee, wasp etc. Includes telephone assessment, advice on first aid, with or without referral to a doctor or hospital. |
|
Child FIRST (now Orange Door) |
A service where you can receive information and support if immediate safety of the young person is not compromised |
|
Child Protection |
Referral where circumstance has a serious impact on the child’s immediate safety, stability or development, or the concern is persistent and entrenched and likely to have a significant impact on the child’s development |
|
Child Protection Crisis Line |
Weekend and after hour service for concerns about the immediate safety of a child or young person within their family unit |
|
Crisis Care Helpline |
24/7 telephone counselling for any crisis situation |
|
Crisis Contact Centre (The Salvation Army) |
24/7 support and information response, with appropriate referrals to local services for individuals and families who find themselves in difficult situations associated with housing, family violence, financial, substance abuse and mental health |
|
Dandenong Crisis and Assessment Team (CAT) |
24/7 psychiatric triage including information, assessment and referral |
|
Direct Line |
24/7 information, counselling and referral for alcohol and other drug related issues |
|
Gambler's Helpline |
24/7 telephone support for issues related to gambling |
|
Healthdirect Australia |
24/7 health advice line staffed by registered nurses to provide expert health advice |
|
Kids Helpline |
24/7 counselling for kids |
|
Lifeline Australia |
24/7 crisis support and suicide prevention |
|
Mensline |
24/7 counselling for men, including information and referral |
|
WIRE Women's Information |
Information and counselling for women, Mondays to Fridays 9 am to 5 pm |
|
Nurse-on-call |
24/7 general health advice and information |
|
Sexual Assault Crisis Line |
After hours telephone crisis counselling service for victims or survivors of both past and recent sexual assault |
|
Safe Steps |
24/7 support and information for women experiencing violence and abuse from a partner or ex-partner, another family member or someone else they are close to |
|
RESPECT |
24/7 telephone and online crisis and trauma counselling service to assist people who have been or who are affected by sexual assault, domestic or family violence |
Name |
Phone Number |
Description |
Vic Police |
For non-urgent crimes and events |
|
Beyond Blue |
National mental health information line |
|
Child Abuse Prevention Services |
Information, referral and ongoing support to those affected by child abuse, concerned about the welfare of a child, or needing family or parenting support |
|
Drug and Alcohol Clinical Advisory Service (DACAS) |
Health and Welfare professionals only: consultancy service |
|
Eating Disorder Helpline |
Information, guidance and support to anyone whose life is affected by an eating disorder, body image issues or disordered eating |
|
eHeadspace |
Online telephone support and counselling |
|
Gay and Lesbian Switchboard |
Telephone counselling, information and referral service for gay, lesbian, bisexual, transgender and intersex (GLBTI) communities |
|
Griefline |
Telephone counselling for people struggling with grief and loss |
|
Parentline |
Support, counselling and education for parents |
|
Pregnancy, Birth and Baby Helpline |
Information and counselling for women, their partners and families relating to issues of conception, pregnancy, birthing and post-natal care |
|
Relationships Australia |
Relationship support services for individuals, families and communities |
|
SANE Australia |
Mental health information regarding symptoms, treatments, medications, support and health for carers |
Please note that online counselling services are not always able to respond immediately
Name |
Website |
Description |
Counselling Online |
Online counselling for anyone worried about or seeking help for their own alcohol and/or other drug use, or anyone concerned about the alcohol or other drug use of a family member or friend Counselling online is available 24/7 across Australia |
|
eHeadspace |
Free online support for young people and families that are going through a tough time. Also a great way for young people who are worried about someone they know to get some extra support |
|
Gambling Help Online |
Online counselling and email support for anyone wanting help with a gambling concern |
|
Kids Helpline Web Counselling |
Access to a Kids Helpline counsellor over the web |